This Privacy Policy explains how The Dumbwaiter Company collects, uses, and protects your personal information when you visit our website or contact us for our services.
We are committed to safeguarding your privacy and ensuring your data is handled responsibly and in accordance with UK data protection laws. This policy applies to all website visitors, customers, and anyone who submits an enquiry through our forms or communication channels.
We may collect and process the following types of personal information when you use our website or contact us:
We only collect the information necessary to respond to your enquiry, provide our services, and improve our website.
We use the information we collect to help us provide a smooth and professional service, including:
We only use your personal information where it is necessary for these purposes.
We do not sell your personal data to any third parties.
However, we may share your information in limited situations where it is necessary to provide our services or operate our business effectively, including:
All third parties we work with are expected to handle your data securely and only use it for the intended purpose.
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site.
Cookies are small text files stored on your device that allow us to:
We may use essential cookies and analytics cookies (such as Google Analytics). These do not collect personally identifiable information.
You can manage or disable cookies at any time through your browser settings. However, disabling cookies may affect how certain parts of the website function.
We take the security of your personal data seriously and use appropriate measures to protect it from loss, misuse, or unauthorised access.
Your information is stored securely using trusted systems and platforms with restricted access. Only authorised personnel who need the information to carry out their duties can access it.
We also implement technical and organisational safeguards to ensure your data is handled securely throughout its lifecycle, from collection to storage and, where required, deletion.
Under UK data protection laws, you have the right to control how your personal information is used.
You may request to:
If you would like to exercise any of these rights, you can contact us using the details provided on our website, and we will respond in line with applicable legal requirements.
We only keep your personal information for as long as necessary to fulfil the purposes for which we collected it, including providing our services, responding to enquiries, and meeting legal or regulatory requirements.
When data is no longer needed, it is securely deleted or anonymised. Retention periods may vary depending on the nature of the information and any ongoing business or legal obligations.
Our website may include links to third-party websites for your convenience and additional information.
Please note that we are not responsible for the content, security, or privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.
Accessing third-party sites is done at your own discretion and risk.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us using the details below:
📞 Phone: 07973 118 353
📧 Email: info@dumbwaitercompany.co.uk
We will do our best to respond to all privacy-related enquiries promptly and in accordance with applicable data protection laws.